1. Data Controller
This app is operated by:
Termografia Aplicada SL
Contact email: apliter@apliter.com
2. Information We Collect
When you use the app, we may collect the following types of data:
a) Account information
- Username
- Encrypted login credentials
b) Facility information
- Facility IDs assigned to the user
- Configuration of associated systems
- Status of connected devices
c) System operational data
- Alarm events (detection, confirmation)
- Status of thermal cameras.
d) Technical specifications of the device
- Device type
- Operating system
- Push notification identifiers (tokens)
3. Purpose of the processing
We use the data to:
- Provide access to the monitoring system
- Display real-time alarm events
- Manage facilities assigned to users
- Send critical notifications (alerts)
- Improve system stability and performance
- Technical Diagnosis and Troubleshooting
4. Push notifications
The app uses push notifications to notify you of:
- Detected alarms
Users can disable notifications through the operating system, although this may affect the service's functionality.
5. Legal basis for processing
The processing of data is based on:
- Performance of the contracted or used service
- Legitimate interest in monitoring critical systems
- User consent when required (e.g., notifications)
6. Data Retention
The data is retained for as long as:
- The user's account is active
- is necessary for the provision of the service
- There are legal or technical retention requirements
7. Data sharing
We do not sell personal data.
We may share data only with:
- Infrastructure providers (database, notifications)
- Competent authorities, if there is a legal obligation
8. Safety
We implement technical and organizational measures to protect data:
- Encrypted communication (HTTPS/TLS)
- Secure authentication using tokens
- User-based access control
9. User Rights
Users can request:
- Correction of incorrect data
- Deleting Your Account
Contact: apliter@apliter.com
10. Account deletion
Users can request the deletion of their account by:
- Contact us by email at apliter@apliter.com
The data will be deleted or anonymized unless there is a legal obligation to retain it.
11. Policy Changes
We reserve the right to modify this policy. We will notify you of any changes when they are relevant.
